Fit Hub
Members, payments, and gains — all tracked.
Gym operations with DebiCheck-integrated billing, smart payment recovery, load shedding class scheduling, and member retention analytics. Built for SA's unique debit order crisis.
96% of SA gyms rely on debit orders, yet 13% of payments go unpaid. The mandated DebiCheck transition is creating collection chaos. Load shedding disrupts class schedules and drives cancellations.
Fit Hub solves SA's unique gym billing crisis with DebiCheck-native payments, smart recovery workflows, and load shedding-aware scheduling.
SA consumers spend R30 billion+ annually on health and fitness. DebiCheck complexity is uniquely South African — no global gym software integrates with SA-specific payment providers. Boutique fitness is exploding (F45, HYROX, Bodytec).
Everything You Need
Purpose-built tools for gyms, crossfit boxes, studios, personal trainers, ready on day one.
DebiCheck Billing
Native integration with Netcash/PayPort SA. Multi-method fallback for the 13% of payments that go unpaid. DebiCheck mandate management.
Smart Dunning
Automated recovery workflow: SMS → WhatsApp → email → payment link. Handles the new 60-day dispute windows from April 2026.
Load Shedding Scheduler
Auto-adjust class timetables around Eskom outages. Notify members of changes. Reschedule affected bookings automatically.
Access Control
Turnstile/check-in log tied to payment status. Track visit frequency. Identify members who haven't visited in 14+ days.
PT Session Manager
Personal trainer booking with session packages, remaining credits, and automated renewal prompts. Track PT revenue separately.
Retention Predictor
Churn risk scores based on visit frequency, payment history, and engagement. Automated win-back campaigns for at-risk members.
Your Dashboard
Dark dashboard with large donut chart showing member status breakdown, today's class cards with load shedding indicators, hourly check-in heatmap, and payment collection health meter.
Revenue Pulse
Fit Hub — 1,247 Members
06:00
HIIT
Coach K
2/20 spots
07:30
Spin
Naledi
0/15 spots
09:00
Yoga
Priya
8/12 spots
12:00
CrossFit
Thabo
5/16 spots
17:00
Boxing
Mike
12/20 spots
18:30
Pilates
Zinhle
3/10 spots
Active Members
1,247
Avg Visits/wk
3.2
Class Fill
78%
Churn Rate
4.1%
Results That Matter
Active Members
Avg Visits / Week
Class Fill Rate
Churn Rate
Frequently Asked Questions
Common questions about Fit Hub for gyms, crossfit boxes, studios, personal trainers.
R299 per user per month. All features included — DebiCheck billing, class scheduling, access control, retention analytics, PT management. Add a branded website for R299/month extra.
Yes. Fit Hub auto-adjusts class timetables around Eskom outages, notifies members of changes, and reschedules affected bookings automatically.
Yes. Class bookings, payment reminders, and win-back campaigns all run through WhatsApp — the channel SA gym members actually use.
Fit Hub natively integrates with SA debit order systems (DebiCheck, Netcash, PayPort) and handles load shedding scheduling — two critical SA-specific problems international platforms ignore.
Yes. Native DebiCheck mandate management with multi-method payment fallback for the 13% of debit orders that fail. Handles the new 60-day dispute windows from April 2026.
Smart Dunning runs an automated recovery sequence: SMS, then WhatsApp, then email, then a direct payment link. This recovers a significant portion of failed debit orders.
Yes. Personal trainer booking with session packages, remaining credits, and automated renewal prompts. PT revenue is tracked separately from gym memberships.
Yes. The Retention Predictor generates churn risk scores based on visit frequency, payment history, and engagement — triggering automated win-back campaigns for at-risk members.
No contracts. Month-to-month. Cancel anytime.
Yes. Check-in logs are tied to payment status so you can identify members who haven't visited in 14+ days and ensure only paid-up members access the facility.
Yes. Members book classes with real-time capacity tracking, waitlists, and automated notifications. Load shedding-affected classes are auto-rescheduled.
Absolutely. Fit Hub handles class-based booking, session packages, and small-group training just as well as traditional gym memberships.
DebiCheck debit orders, card payments, EFT, and cash. Netcash and PayPort integration handles the full SA payment landscape.
Yes. Record assessments, body measurements, and fitness goals per member — giving trainers data-driven insights for personalised programming.
Most gyms are live within a week. We support bulk member import from CSV and can assist with migration from other platforms.
Want This For Your Business?
Let's talk about how Fit Hub can transform your operations.